We are in tech week so of course there are a million things to do and a myriad of unexpected hurtles. Last night I actually had the night off and I spent the time driving around buy props and equipment. I had been trying to print out my crummy head shot but my printer has been refusing to print large photo files. It would print 35% of the phjoto then freeze and it the job would get stuck in the que not allowing me to print anything else. Like a fool I called Dell tech support and spent the next 4 hours on the phone. I ended up getting absolutely nothing fixed. They have a separate tech support for printers. After 2 1/2 hours with Gardeep online he determined that the problem wasn’t with the printer but with the computers operating system and he was most sorry but he had to direct me to another telephone number. I was nice to him but after he installed my printer driver twice I was very frustrated. I stuff to do! The only reason I called the other number was because after Gardeep and I were finished my computer would freeze up, not allowing me to do anything. So I called the number Gardeep gave me. After 25 minutes holding I found out Gardeep gave men the wrong number. They have a special number for XPS laptops.  The XPS tech told me Gardeep was wrong and it was probably a printer system glitch and we ended up going back in time and restoring my computer to a date that it was working because I could not go without a computer. She tried to be helpful but when she referred to my computer as ‘cranky’, I kind of wanted to stab her in the eye. I was still nice because being a bitch just accomplishes nothing in situations like this. Trust me, they may have a secret bitch code in their sytem so if you ever need them again and they can possibly help you they won’t. By the time this all ended it was 12:50am. Fucking Dell.

 

 

Filed under: My Way Of Life